Privacy Policy & SMS Terms and Conditions

Granitefield Financial — Effective Date: July 9, 2026

Granitefield Financial ("Granitefield Financial," "we," "us," or "our") provides daily money management and fiduciary administrative support to individuals and families in Fort Mill, Charlotte, and surrounding areas. This Privacy Policy explains how we collect, use, and protect your information, and describes the terms of our SMS/text messaging program. By using our services or opting in to receive text messages from us, you agree to the practices described in this policy.

Information We Collect

We may collect the following information when you contact us, enroll in our services, or communicate with us:

• Contact information such as your name, mobile phone number, email address, and mailing address;
• Information you provide when you request support, schedule a call, or communicate with us by phone, email, or text;
• Service-related information necessary to perform daily money management and fiduciary administrative support, provided directly by you or your authorized representative.

How We Use Your Information

We use the information we collect to provide and support our services, respond to your questions, coordinate with your authorized professionals (such as attorneys or CPAs) where applicable, communicate with you about your account, and comply with our legal obligations.

SMS / Text Messaging Program

Granitefield Financial offers an SMS messaging program so we can communicate with you and provide support.

Consent and Opt-In

We send text messages only to individuals who have provided prior express consent to receive them. Consent is obtained verbally (over the phone or in person) when you provide your mobile number and agree to receive messages. Consent to receive text messages is not a condition of purchasing any service.

Types of Messages and Frequency

The messaging program consists of general conversational, informational messaging to answer your questions and provide support to customers. Message frequency varies based on your communication needs and averages approximately 10–20 messages per month.

Message and Data Rates

Message and data rates may apply for any messages sent to you from us and to us from you. If you have questions about your text or data plan, please contact your wireless provider.

Opt-Out and Help

You can cancel the SMS service at any time by texting STOP to the number from which you received messages. After you send STOP, we will send a confirmation message and you will not receive any further SMS messages from us. To rejoin, opt in again as you did originally. For help at any time, reply HELP or contact us at Info@granitefieldfinancial.com. Carriers are not liable for delayed or undelivered messages.

Mobile Information and Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Customer data is not shared with third parties for promotional or marketing purposes.

Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Information sharing with subcontractors who perform support services on our behalf (for example, a messaging platform provider that helps us deliver the SMS program) is permitted solely to operate the service, and such providers are prohibited from using mobile opt-in data for any other purpose.

How We Protect Your Information

We maintain administrative, technical, and physical safeguards designed to protect the personal and financial information entrusted to us, consistent with our fiduciary responsibilities.

Your Choices and Rights

You may contact us at any time to review, update, or request deletion of your personal information, or to opt out of communications. To opt out of text messages, reply STOP as described above.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or our SMS Terms and Conditions, contact us at:

© 2026 Granitefield Financial. This Privacy Policy and SMS Terms and Conditions govern the collection, use, and sharing of information, including consent for text messaging.